Good news for all my co-workers is that things have been going very well on the support side. The team has done a great job on the e-mails and chats that have come their way, which is allowing me this time to quickly post this JIT entry. Ash and I met at 6:00 am this morning (after working to 10:30 pm) to be on-site for the AU shift, as we start the first day of phone support. It was a nice drive in as most people are still sleeping. As we were waiting for the elevator, Ash mentioned that the "lift operator" may be asleep. First let me tell you that the elevators for our five floor building have attendants that push the buttons for you. The funny thing (or sad, depends on your point of view) is that we've stopped at the wrong floor, gone in the wrong direction or just plain stood still more than once with the help of our experts. So right on cue, the doors open and there he is, sitting on his stool, fast asleep. Of course I don't have my camera ready. Ash pushes the "3" button himself and we proceed to our floor (correctly, nice job Ash!). All this without our friend waking up.
After getting settled and making sure things are going well with the team, we head back to the elevators to get some coffee. We wait 5 minutes and the door opens to a full car of empty water bottles. We decide to take the stairs. The door is locked at our exit point, so we go down one more level to the parking garage and head for an alternative escape route. When we finally get to the coffee shop, the security guard is sleeping and the barista is sleeping. We wake him up to get our coffee and proceed back to the elevators. This time it opens immediately, no attendant in sight and we proceed back to the office without any issues.
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